Questions and answers
Frequently asked questions
Answers for NRIs across time zones about elder visits, emergency coordination, billing and confidentiality.
How are elder visit schedules arranged?
We agree a visit rhythm with you based on your parent's routine and needs. Visits are scheduled in advance and updates follow each one.
How do you handle emergencies?
We coordinate local emergency support, including contacting the right care providers and keeping you informed as the situation is handled.
How is billing handled?
We coordinate bills, insurance and documents with clear communication, so you know what has been paid and what is outstanding.
How is my family's information protected?
Your family's information is handled with complete confidentiality. We share details only as needed to coordinate your requests.
Service area
Chennai and across Tamil Nadu
We coordinate local support in Chennai and across Tamil Nadu, so NRI families can stay connected to what is happening back home.